TERMS & CONDITIONS
Payment and Billings
It is simple: You send in your order. We send you the invoice, you pay, we send you the snowboard. Pls. get in contact with our office by mail or by phone +43 (0) 664 12 12 521. Elisabeth and Isabella will be pleased to help you.
- Standard Shipping Rates to EU countries (big box, 1 meter long): 10 – 20 EUR per box depending on destination/postal code. You receive a tracking message when the order has been shipped from the warehouse.
- Standard Shipping rates in Non-EU countries (big box, 1 meter long): 20 – 25 EUR per box depending on destination/postal code. Tracking information is provided as soon as the shipment leaves the warehouse.
- Overseas Shipping Rates (big box, 1 meter long): Depending on weight, country and postal code. We ship via UPS or GLS. Up to your demand we also sell ex factory and you organise the pick up by your favorite forwarder.
We ship to every country. For customers in Japan, Korea please contact your country reps: www.sgjapan.jp or www.facebook.com/sgkorea
Please do not return items without prior contacting our office. You may only return unused products in original packing for a full refund within 15 days of the purchase reception.